Voice Solution

Arathorn Limited

Voice Solutions

We understands the importance of efficient and reliable communication for businesses to thrive. That’s why we offer comprehensive voice solutions, both on-premises and in the cloud, designed to streamline communication, enhance collaboration, and empower organizations to stay connected regardless of their location or device. With our expertise in voice technology and commitment to innovation, we help businesses achieve their communication goals and drive success in today’s fast-paced world.

Arathorn’s on-premise IP PBX (Private Branch Exchange) systems, catering to businesses of all sizes. The on-premise IP PBX solutions offer a comprehensive suite of features and functionalities designed to streamline communication within organizations. Here’s detailed information about Arathorn ‘s on-premise IP PBX system:

Core Features:

    • Call Routing and Management: Efficiently route incoming calls based on predefined rules and criteria, such as time of day, caller ID, or IVR (Interactive Voice Response) prompts.
    • Voicemail and Voicemail to Email: Capture missed calls and enable users to access voicemails through email or the PBX interface.
    • Call Recording: Record calls for training, compliance, or quality assurance purposes.
    • Conference Calling: Host multi-party conference calls, facilitating collaboration among teams and departments.
    • Auto Attendant: Greet callers with customized messages and direct them to the appropriate department or extension.
    • Unified Communications: Integrate voice, video, messaging, and other communication channels into a unified platform for seamless connectivity.
    • Mobile Extensions: Extend IP PBX functionality to mobile devices, enabling remote workers to stay connected from anywhere.
    • CRM Integration: Integrate with popular Customer Relationship Management (CRM) systems to streamline workflows and enhance customer interactions.
 
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Scalability:

    • Our ‘s on-premise IP PBX systems are scalable, allowing businesses to easily add or remove extensions and features as their needs evolve.
    • The system supports a wide range of hardware configurations to accommodate organizations of various sizes, from small businesses to large enterprises.

Reliability and Redundancy:

    • The on-premise IP PBX solutions are built with reliability in mind, featuring redundant power supplies and failover mechanisms to ensure uninterrupted communication.
    • Built-in disaster recovery features help organizations maintain business continuity in the event of system failures or network outages.

Security:

    • We  prioritizes security, offering features such as SIP (Session Initiation Protocol) trunk encryption, TLS (Transport Layer Security) encryption for signaling and media, and IP blacklisting to protect against unauthorized access and malicious attacks.
    • Regular firmware updates and security patches help keep the system protected against emerging threats and vulnerabilities.

Easy Management and Administration:

    • The system provides a user-friendly web-based interface for administrators to configure and manage PBX settings, extensions, users, and permissions.
    • Built-in diagnostic tools and monitoring capabilities allow administrators to troubleshoot issues and optimize system performance efficiently.

Integration and Customization:

    • Arathorn ‘s on-premise IP PBX systems support integration with a wide range of third-party applications and services through APIs (Application Programming Interfaces) and SIP trunking.
    • Customizable dial plans, call routing rules, and IVR scripts enable organizations to tailor the system to their specific communication workflows and requirements.

Cost-effectiveness:

    • Compared to traditional phone systems, Arathorn ‘s on-premise IP PBX solutions offer cost savings through lower hardware and maintenance costs, as well as the ability to leverage existing IP network infrastructure.
    • Flexible licensing options and pay-as-you-grow scalability further enhance cost-effectiveness, allowing businesses to invest in communication solutions that align with their budget and growth objectives.
 
 
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